Skip to content
A woman turning on a standpipe tap outside her home in Saint Lucia

Frequently Asked Questions

Find quick answers regarding the RIISE Facility’s operational model, country eligibility, and service pathways, or reach out directly to our team.

Have a question that wasn’t answered above?

Get in touch with the RIISE Secretariat.

General & Partnership Inquiries: For general questions, institutional inquiries, or coordination matters, please contact the RIISE Secretariat. We aim to respond to all institutional inquiries within 2–3 business days.

Technical & Deployment Support: If you are an active National Focal Point experiencing technical issues with the Request Portal or require alignment on an ongoing assignment, get in touch with the Secretariat.